Cancellation Policy, Rental and Liability Waiver Agreement

Cancellation Policy:

In case of cancellation by the client party, the following rules will apply:

- Cancellation up to one month before the event date: 70% of the total rental amount refund

- Cancellation up to 15 days before the event date: 50% refund of the total rental amount

- Cancellation within 7 days or less of the event date: no refund of amounts paid for rental, does not count deposit, deposit is returned.

- In the event of inclement weather, you have the option to switch to indoor toys as a substitute for the outdoor bouncer. If you anticipate a change in weather conditions, please provide us with a 24-hour notice, so we can check the availability of indoor toys for you. 

If you decide to select indoor toys that are priced lower than the bouncer, please note that we will charge you the same price as the originally scheduled rental. We want to ensure that you have suitable alternatives to enjoy, even if the weather doesn't permit outdoor activities.

Please let us know if you would like to explore the option of indoor toys in case of rain, and we will be happy to assist you in finding suitable alternatives.

Rental and Liability Waiver Agreement

Will have a printed copy for signature on the day of the event.

It is the responsibility of the person/organization hiring this inflatable equipment to ensure that all possible precautions are taken to avoid injury to people or damage to the inflatable. Please ensure the following SAFETY INSTRUCTIONS are followed:

1. Adult supervision is required at all times.

2. Only socks are allowed; no shoes or bare feet to prevent slips.

3. Do not bring any food, chewing gum, drinks, glasses, jewelry, toys, or pets inside the bounce house.

4. If you have face paint, please refrain from entering the jump as it may cause stains.

5. Do not use glitter, party poppers, colored streamers, or silly string on, in, or near the inflatable to avoid choking hazards.

6. Sharp objects, pens, or any other sharp items must be kept outside the bouncy castle.

7. To prevent accidents, do not exceed the recommended capacity and weight for children. The maximum weight limit is 300 lbs, and the maximum capacity is 4 small children. Always ensure that the Inflatable is not overcrowded, and limit numbers according to the age and size of children using it. 

8. Participants must not run up slides and must leave the bottom of the slide area quickly to avoid collisions with other sliders.

9. If the bouncy castle begins to lose air, empty the unit immediately.

10. All users must be of a size compatible with the recommended age to ensure safety.

11. No smoking or BBQs allowed on or around the inflatable.

12. No climbing, hanging, or sitting on the walls.

13. No somersaults, reckless jumping, pushing, or pulling of other participants. Please ensure that children are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets. Ensure children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.

14. The bouncy castle must always be securely attached to the ground with pegs or sandbags and must never be removed when outdoors.

15. Children should always be kept away from the blower for safety reasons.

16. The blower must be operated by adults only to prevent accidents.

17. No access on the inflatable when it is being inflated or deflated. Do not allow anyone to be on the inflatable equipment during inflation or deflation as this is DANGEROUS.

18. In the unlikely event of ventilator failure, evacuate children immediately.

19. Ensure children are jumping away from others and away from the sides.

20. Do not jump out of the inflatable for safety reasons.

21. Climbing on the walls and security nets is strictly prohibited for safety reasons.

22. The bouncer must be fully inflated before any child can enter to ensure safety.

23. The bouncy castle must be empty before it can be deflated.

24. Keep the bouncy castle a safe distance from fire hydrants, water, walls, fences, or other obstructions.

26. Inflatable has to be deflated and closed if winds exceed 38 km/h.

27. In the event that the blower stops working, please ensure all users get off the inflatable immediately and calmly. Check your breaker(s) and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later, and it should restart. If it does not, inform us immediately at (672) 552-7852

 THE MOST IMPORTANT RULE: DO NOT let children play on the inflatable without ADULT SUPERVISION. ADULT SUPERVISION is required at all times to enforce these rules for safe operation.

IT IS MANDATORY THAT ALL PARTICIPANTS ADHERE TO THE ABOVE RULES.